{"id":709,"date":"2026-08-17T15:02:33","date_gmt":"2026-08-17T13:02:33","guid":{"rendered":"https:\/\/alpiderma.ch\/returns-and-exchanges\/"},"modified":"2026-09-20T16:49:39","modified_gmt":"2026-09-20T14:49:39","slug":"returns-and-exchanges","status":"publish","type":"page","link":"https:\/\/alpiderma.ch\/en\/returns-and-exchanges\/","title":{"rendered":"Returns and Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"709\" class=\"elementor elementor-709 elementor-45\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42dc50e e-flex e-con-boxed e-con e-parent\" data-id=\"42dc50e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5fdd1c elementor-widget elementor-widget-heading\" data-id=\"f5fdd1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns and Exchanges<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29d627d elementor-widget elementor-widget-text-editor\" data-id=\"29d627d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Your Satisfaction, Our Priority<\/h2>\n<p>At Alpiderma, customer satisfaction is at the heart of what we do. We understand how important it is to make returns and exchanges simple and hassle-free. That is why we operate a 7-day returns and exchanges policy for online purchases.<\/p>\n<h2>How does it work?<\/h2>\n<p>If for any reason you are not entirely satisfied with your purchase, you may return your item within 7 days of delivery. Returns are sent by post to our office:<\/p>\n<p>Alpiderma<br \/>Rue de Lausanne 17<br \/>CH \u2013 1800 Vevey<br \/>Switzerland<\/p>\n<h2>Eligibility conditions<\/h2>\n<p>For your item to be eligible for an exchange or a credit note, the following conditions must be met:<\/p>\n<ul>\n<li><strong>Return within 7 days<\/strong>: the order must have been delivered less than 7 days ago.<\/li>\n<li><strong>Original packaging<\/strong>: the item must be returned in its original packaging, with all labels attached.<\/li>\n<\/ul>\n<p><\/p>\n<h2>A straightforward returns process<\/h2>\n<p>We aim to make the returns process as simple and convenient as possible. Once we have received and inspected the returned item, we will contact you to confirm the exchange or the issue of a credit note.<\/p>\n<h2>Need help?<\/h2>\n<p>If you have any questions about our returns and exchanges policy, please <a href=\"https:\/\/alpiderma.ch\/en\/contact\/\">get in touch<\/a>. We are here to help and to make sure you are completely satisfied with your shopping experience at Alpiderma.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and Exchanges Your Satisfaction, Our Priority At Alpiderma, customer satisfaction is at the heart of what we do. We understand how important it is to make returns and exchanges simple and hassle-free. That is why we operate a 7-day returns and exchanges policy for online purchases. How does it work? If for any reason [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-709","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/pages\/709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/comments?post=709"}],"version-history":[{"count":1,"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/pages\/709\/revisions"}],"predecessor-version":[{"id":710,"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/pages\/709\/revisions\/710"}],"wp:attachment":[{"href":"https:\/\/alpiderma.ch\/en\/wp-json\/wp\/v2\/media?parent=709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}